Covance Inc. has signed an agreement to sell its Interactive Voice & Web Response Services (IVRS/IWRS) business to Phase Forward. The two companies have also entered into a multi-year marketing agreement to provide Phase Forward’s EDC solutions and IVR/IWR services to Covance clients for five years. The sale, subject to certain closing conditions, is expected to close by the end of August. Covance will also collaborate with Phase Forward on EDC technology used in the management of t...